Director of Operations – Lead Growth and Innovation in Horticulture


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Location – Buffalo, New York

Are you a seasoned Director of Operations with a unique blend of horticulture, leadership, and operational excellence? This thriving horticultural enterprise seeks a leader with an unwavering commitment to quality, operational efficiencies, improvements, growth, profitability, and leadership. This is your chance to join an organization celebrated for its outstanding offerings, robust partnerships with major customers, and dedication to a dynamic, growth-minded culture. Every day offers the chance to sow the seeds of excellence and witness them bloom into remarkable achievements.

Operations:  Lead, coach, and develop operations and your team for growth, efficiency, profitability, and premium product quality.

  • Direct the formulation and execution of organizational and departmental operational strategies and activities at multiple locations with continuous improvements, high quality, and implementation of best practices.
  • Contribute your expertise and problem-solving to growing, quality production, and adapting to market trends.
  • Create and lead with a metrics and data-driven growth strategy, systems, and processes that are scalable for operational efficiencies and expansion, KPIs, SOPs, and technology that energize and optimize operations, people, profitability, safety, quality, and customer satisfaction.
  • Actively participate in the management team, supporting company goals, and with the sales team to ensure seamless execution of quality product production and timely delivery.
  • Efficiently allocate resources to optimize quality production output, profitability, ensure customer satisfaction, and significantly reduce shrink levels.
  • Monitor product quality and promptly address any challenges.

Leadership:  Manage, train, and mentor to form high-performance, results-oriented employees focused on best practices, production, accountability, growth, profitability, quality, safety, customer satisfaction, and timely performance.

  • Lead, coach, and develop direct reports, fostering a culture aligned with the company’s strategic vision for growth and excellence.
  • Provide hands-on guidance to operational teams, resolving issues and setting deadlines to ensure timely outcomes.
  • Foster a culture of open communication and continuous improvement within and across departments and facilities.

Financial Responsibilities:  Financial acumen for budgets, P&L, cost controls, shrink reduction, sharing resources, equipment, materials, and labor with explanations for variances and suggested corrective action.

  • Review operational financial performance against budgetary targets, making necessary adjustments to enhance overall profitability.
  • Use data and metrics to drive financial decisions that optimize operational performance.
  • Identify opportunities for cost reduction and optimization.
  • Ensure strict adherence to established regulations and legal requirements, particularly in matters of health and safety.


At least ten (10)  years of operational experience in Horticulture or a related field  in Horticulture or related field with a track record of leading your team to improve efficiencies, profitability, and quality. Ability to travel at least 50% of the time to multiple locations. A college degree in a related field is preferred.


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