How the Pandemic is Shaping Employee Experience


The workplace throughout the pandemic has experienced various changes that have left many employees uncertain of the future. McKinsey research shows that hybrid work-from-home and return to the office situations have established a divide between employees and employers.

Mckinsey surveyed almost 1,000 workers to study their viewpoints on how the pandemic has changed their work environment. Many employees shared similar opinions regarding a desire for trust, community, and a united purpose. Every employee wants to feel valued and set up for success. Many companies have endured higher than normal turnover rates, and organizations can curve this trend by offering an excellent employee experience by listening to the desires of their employees. Most companies operate based on what is best for the company, not what is best for the employee. Reshaping these fundamentals to consider the employee will help establish higher levels of employee satisfaction, productivity, and performance.

How Employee Experience Shape New Possibilities
The pandemic has changed the game regarding traditional workplaces and has made many aware of the growing need for digital dexterity. As the future to a new digital age unfolds, people need to accommodate and adapt quickly to prevent a skills gap of challenges. More jobs are becoming fluid, and the pandemic enhances the need for a more authentic employee experience. Contrary to popular belief, employees do not value money the most at the workplace. Rather, employees want to feel like they matter, that they belong, and that their work is valued. Prioritizing employee experiences will help you develop your team, decrease turnover rate, and improve employee satisfaction.

A Systematic Take On The Employee Experience
Seeing things from your employee’s perspective is a helpful place to start. At one point, many companies were encouraged to see things from their customer’s point of view and this is very similar. To transform your employee’s experience you may consider the following things:

  • Commit to understanding current employee issues and ways in which they want to grow and develop their talents. As well as consider the emotional context of life and work.
  • Using digital tools that make work easier to allow employees to focus on more creative and engaging assignments.
  • Work hand and hand with employees to gain insight into personas and employee journeys. Companies can create “moments that matter” to recognize and highlight employees for all their hard work. These significant moments can shape an employees outlook on their job greatly.
  • Implement a system that allows the organization to scale employee experience. Leadership partnering with Human Resources to change the way the company operates

Now is the time to make changes to traditional company models. Focusing on building great employees will help you build a better company that withstands the test of time. Employee experience uses key moments in an employee’s journey and surrounds them with positivity, encouragement, and gratitude. These experiences motivate performance growth and create long-lasting employees who are committed. By seizing this opportunity you pour into happy employees you in turn create satisfied customers and happy shareholders.

Get Email Updates

Ready To Find Your Next Game changer?

Contact Us To Schedule a Consultation!