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General Manager – High-End Residential Design-Build & Maintenance

Updated: November 17, 2025, 2:33 pm
Location: Phoenix,

An industry-leading landscape services company seeks a strategic General Manager to lead operations during its next phase of aggressive growth. This pivotal role offers the opportunity to optimize operations, drive P&L performance, and scale a multi-service business while shaping company direction through accountable leadership.

The Role

Strategic & Operational Leadership:

    • Own full P&L and operational accountability, driving revenue and sustainable growth through disciplined planning, execution, KPI management, and continuous improvement.

    • Lead cultural transformation to build a proactive high-performance organization.

    • Expand diversified revenue through core account development, cross-sell/upsell strategies, and strategic partnership.

Operational Excellence:

    • Champion executive-level client experiences with clear service standards, escalation protocols, and retention practices.

    • Enhance systems and processes across planning, scheduling, purchasing, change orders, job cost, and billing.

    • Implement data-driven operating cadences using dashboard KPI reviews, and variance analysis

Team Development:

    • Attract, develop, and retain top talent while building leadership bench strength.

    • Establish clear roles, operating rhythms, and professional growth pathways

    • Provide visible, hands-on leadership exemplifying integrity, professionalism, and accountability

Growth and Innovation:

  • Drive profitable growth and revenue through account planning, pipeline discipline, pricing strategy and marketing including digital marketing technology.

  • Foster innovation in service offerings, including sustainability and advanced operational practices.

Qualifications.

  • 5+ years of operational leadership experience with proven P&L responsibility.

  • Proven success leading multi-site or multi-service operations in landscape, construction, facilities, or adjacent service industries.

  • Demonstrable success in driving profitable revenue growth and strategic business transformation.

  • Exceptional interpersonal skills to manage client relationships and teams.

  • Fluency in KPI management, job-cost control, forecasting, and operational reporting

  • Strong executive communication skills.

  • Bachelor’s degree required; relevant industry certifications are advantageous.

Culture & Benefits

Join a highly respected organization committed to setting new standards for operational excellence and customer experience. We value integrity, accountability, innovation, and continuous improvement – empowering leaders to thrive and excel. Lead meaningful change in an aggressively growing organization.

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