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Arbor Branch Manager

Updated: July 15, 2024, 7:34 am
Location: Englewood,
Compensation: $
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A prominent company in the arbor industry is seeking a talented Branch Manager to lead their team in providing high-quality arbor services. The ideal candidate will have a strong background in business and sales management, experience in managing a sales team, and the ability to drive operational improvements. This role will oversee branch operations, hire and mentor staff, and handle existing accounts, including a county contract. If you have the skills and experience for this exciting opportunity, contact us today to learn more and apply.

Operations:

  • Oversee day-to-day branch operations and drive sales efforts.

  • Create and implement strategic and tactical plans for regional growth and profitability.

  • Lead and ensure best practices for commercial and residential arbor services.

  • Conduct continuous training on arbor best practices, safety, and equipment use.

  • Implement continuous improvements to processes and efficiencies to maximize profitability while ensuring quality customer satisfaction and retention.

  • Conduct regular site visits to optimize jobs, meet with customers, and provide quick resolution to challenges.

  • Produce accurate, timely, and meaningful reports with suggested corrective actions for variances.

  • Effectively use technology, labor, equipment, and resources.

Business Development:

  • Optimize profitability and revenue through new business development, customer satisfaction, and retention.

  • Assist sales teams with accurate estimates, successful client presentations, and profitable contracts.

  • Ensure highest customer retention and satisfaction through relationship building, communication, quality control, site visits, and prompt resolutions.

Leadership:

  • Manage, train, and mentor a small team, including sales and operational staff, to form a high-performing, high-morale, collaborative, accountable, and results-oriented team.

  • Drive accountability and KPIs within the sales team.

  • Work closely with the former owner, who will now focus on sales.

Financial:

  • Manage all financial aspects including budgets, cost controls, scope of work, change orders, schedules, materials, labor, and equipment.

  • Implement corrective actions to increase revenue growth and profitability.

Growth Goals:

  • Increase plant health care services.

  • Expand residential and commercial client base.


Experience

  • At least five (5) years’ experience successfully managing all aspects for a branch including arbor/tree care with proven track record of growing operations, sales, accounting, customer satisfaction, customer and employee retention.

  • Strong operational management skills with the ability to implement and improve processes.

  • Arbor certification or related 4-year degree preferred but not required.

  • Ability to conduct continuous training and lead by example with best practices for arbor, safety, accountability, performance, results and teamwork to deliver quality jobs and high customer satisfaction.

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